Business VOIP Comparison

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Join Teresa Lopez and Mike Allen for a quick demo of what Cisco’s Unified Video Advantage (CUVA) looks like on the Smart Business Communication System for small business. This is supported on the UC520, UC540, and UC560 business IP phone Systems. For more information check out CUVA product description at: www.cisco.com
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New York (Vocus) October 27, 2008

M5 Networks (http://www.m5net.com), a leading provider of hosted VoIP phone systems and the pioneer in developing the “Voice-as-a-Service” platform and infrastructure, today announced it has been chosen by Alianza, a 21-year-old non-profit community service and development organization serving more than 17,000 members, to provide hosted VoIP phone service for its 12 offices in New York City.

Employing three different phone service providers, Alianza frequently experienced equipment problems, multiple automated menus, and busy signals that made communicating with the community difficult; in addition, service disruptions threatened the non-profit’s ability to run its programs and help its residents. As a critical resource in the community, Alianza decided to streamline and upgrade communications to maintain always-on availability to its residents while accommodating its rapid growth.

“Our goal is to connect and collaborate with our community – that means every call reaches a real person from Alianza, not a machine, which is the antithesis of what we aim to do as an organization,” said Moises Perez, founder and executive director of Alianza. “We have incorporated all of our existing sites into the M5 system and are in the process of developing a new administrative location, which will have hundreds of phone lines. Today, we run more efficiently as an organization, incorporating M5′s metrics for handling inbound and outbound calls and making sure that our most important assets, our residents, remain our top priority.”

As part of the agreement, M5 provided unique direct-dial numbers for each employee, making it easier to reach colleagues across all locations using four-digit calling. As a result of these changes and additions, Alianza now projects a consistent and unified image when answering calls from its community and business partners.

“No one should have to speak to a voice-enabled or touch-tone automated menu anymore,” said Dan Hoffman, CEO at M5 Networks. “The entire M5 solution was customized and configured for Alianza’s needs – to connect different office locations with each other and always present a real person to a community member in need. We look forward to keeping Alianza and its members in close touch as the organization continues on its path of rapid growth.”

Alianza will honor New York political, business, philanthropic and community leaders for their contributions and investments in New York City and its neighborhoods on 28th of October. The event will be held at the Tavern on the Green and awards to be given include lifetime achievement, excellence is social responsibility and others. National and community leaders will be recognized for their commitment to supporting distressed peoples in New York and Latin America through health care, patronage of the arts and many other avenues.

About M5

M5 Networks provides Voice-over-IP phone systems, delivered as an Internet-based managed service. M5′s “Voice-as-a-Service” delivery model speeds deployment of advanced voice functionality and drives a consistent user experience as businesses become increasingly dispersed, malleable and 24/7. M5 experts manage system support and maintenance. A simple pricing model provides small- to mid-size businesses a low cost-of-entry to features that traditionally required large capital expenditure and dedicated IT resources. M5′s software frees all voice-related data and commands to mesh with other applications and mobile services, driving business intelligence, improving customer service, and enhancing enterprise application effectiveness. Headquartered in New York City, M5 has over 850 customers, numerous industry awards, and recognitions. To learn more about M5, please visit http://www.m5net.com.

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New York, NY (Vocus) October 30, 2008

M5 Networks, Inc. (http://www.m5net.com), a leading business to business VoIP phone system provider announced today the release of M5Connect for SalesForce. M5Connect for Salesforce acts as an intermediary between M5 and Salesforce by connecting the M5 Voice as a Service platform with the Salesforce user interface. Sales executives can now place calls to and receive calls from contacts directly in Salesforce and automatically measure performance within Salesforce reports and dashboards. For current SalesForce and M5 clients, M5Connect for Salesforce is immediately available to test drive and deploy on the Force.com AppExchange at http://www.salesforce.com/appexchange/.

M5Connect for Salesforce is specifically designed for midsize businesses with sales teams that view the phone call and CRM as strategic parts of relationships with clients and prospects. M5Connect for Salesforce Dashboards, which are built on the extensive business call logs and data, gives sales executives the ability to track and monitor client and prospect call details, call frequency, call duration, as well as take notes, assign wrap-up codes, and other performance measurements. Metrics from these reports and dashboards are instrumental in enabling high performance sales teams to have early key indicators of expected performance and results.

“Connecting Salesforce and M5 gives our common clients an end to end solution within the as a service framework,” commented Clarence So, chief marketing officer, Salesforce. “Just as SalesForce eliminates the need for businesses to purchase software, M5 enables businesses to no longer have to purchase premise- based phone systems and M5Connect for SalesForce is the bridge for high performance sales teams that value connecting their CRM to their Phone to drive more sales.”

“As a client of both SalesForce and M5 since 2002, I can see firsthand the power of connecting these two leading “as a Service” providers,” stated Eric Berridge, co-founder, Bluewolf, the world’s largest leading provider of professional services for on-demand software applications. “For example our inbound and outbound telesales groups and their managers, can easily measure their productivity and effectiveness on a daily basis, enabling us to have leading indicators of success that enables us to sell more and increase loyalty with our clients.”

“Connecting your legacy CRM to a premise phone system like Avaya or Nortel can be a time consuming and expensive project that typically is still only done for high end call centers and very large enterprises if at all,” said Jeff Silbert, Vice President of Channel and Alliances at M5 Networks, Inc. “With M5Connect for Salesforce, any sales team of a mid-sized business can now take advantage of tools that can dramatically improve performance that until now were out of their reach.”

About the Force.com AppExchange

Force.com (http://www.force.com/) reinvents the traditional development, deployment, and distribution of any business application with platform-as-a-service. Developers, customers, and partners can use Force.com to easily create a new generation of on-demand applications and deploy them worldwide as a service. Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via the Force.com AppExchange marketplace, enabling all the innovation that Force.com unleashes to be easily distributed to the entire on-demand community.

The AppExchange economy continues to expand, with thousands of customers installing applications via the Force.com AppExchange. Customers of all sizes can quickly and easily extend Salesforce with additional on-demand business applications available on the AppExchange, found at http://www.salesforce.com/appexchange/.

About Bluewolf

Founded in 2000, Bluewolf is a leading Software as a Service consulting company that specializes in the deployment and adoption of enterprise software applications. Through its Customer Success Guarantee?, Bluewolf is reinventing the concept of traditional consulting, one that is tailor made for the on-demand world. Bluewolf’s practices incorporate three main areas: On-Demand Consulting, IT Resourcing and On-Demand Remote Services. With offices across North America and Europe, Bluewolf has successfully implemented more than 1,200 SaaS solutions, with customers including Dow Jones, ADP, General Electric and Fox Interactive Media. For more information, visit http://www.bluewolf.com.

About M5

M5 Networks provides Voice-over-IP phone systems, delivered as an Internet-based managed service. M5′s “Voice-as-a-Service” delivery model speeds deployment of advanced voice functionality and drives a consistent user experience as businesses become increasingly dispersed, malleable and 24/7. M5 experts manage system support and maintenance. A simple pricing model provides mid-size businesses a low cost-of-entry to features that traditionally required large capital expenditure and dedicated IT resources. M5′s software frees all voice-related data and commands to mash with other applications and mobile services, driving business intelligence, improving customer service, and enhancing enterprise application effectiveness. Headquartered in New York City, M5 has over 850 customers, numerous industry awards, and recognitions. To learn more about M5, please visit http://www.m5net.com.

Media Contact:

Anne Ahola-Ward

Director, Marketing

M5 Networks, Inc.

award@m5net.com

646.747.1634

Gordon Evans

Director, Public Relations

salesforce.com

415.536.7608

gevans@salesforce.com

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Axia Technology Partners is a national provider of converged network services, VoIP services (SIP origination/termination), and enterprise PBX solutions (Hosted/Premise).
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Axia Technology Partners is a national provider of converged network services, VoIP services (SIP origination/termination), and enterprise PBX solutions (Hosted/Premise).

offer.act.com If you use ACT! by Sage, you must check this out! C3IP Communications has developed this great business telephony add-on for ACT called VoIP for ACT!. This service lets you make calls using voice over IP. The cool thing is that this add-on enables ACT! to track EVERY business call you make, making sure you have great records of your important calls. For more info, call 1-866-578-7848.
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Chicago — January 29, 2009

Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage, convention centers and related businesses, announced it has entered into an agreement with EscapeWire Solutions, LLC of Buffalo, New York to integrate its real-time airline flight information software solution with EscapeWire’s digital signage and free-to-guest television services. Launched in 2002 as a wireless network provider, EscapeWire has grown to become a one-stop shop for all information technology needs in the hospitality, education and other business sectors. With the integration of Flyte Systems’ economical, subscription-based solution, EscapeWire further expands its comprehensive suite of services.

“Offering live flight information to customers is a logical next step for a growing company like EscapeWire,” said Flyte Systems’ President, Brian Reynolds. “Because they are focused on servicing their clients with today’s most innovative solutions, Flyte’s software is a natural, and affordable, fit that delivers needed, and appreciated, information to travelers.”

Planning for Future Integration

According to EscapeWire’s President, Chris Hart-Nova, the company initially plans to integrate Flyte’s products into their digital signage offerings, and then quickly expand into the free-to-guest television services via FlyteChannel, Flyte’s in-room solution for hospitality guests. Hart-Nova notes that integration possibilities exist throughout their service offerings and foresees rolling the Flyte product out in at least half of all the properties they currently service in First Quarter 2009.

“There are a lot of technology options in the hospitality industry, and properties need to offer the solutions that keep guests coming back. Delivering flight information via strategically located digital signage monitors, or through in-room televisions, will be important in helping properties distinguish themselves and increase repeat business,” Hart-Nova said.

Real-time Flight Information

What sets Flyte Systems apart from PC-based applications is the ability to post accurate, real-time airline flight arrival and departure information, not FAA-regulated scheduled departure times that do not list delays caused by air traffic control, aircraft maintenance, crew availability and weather.

Flyte Systems offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel and FlyteTouch.

Dallas, TX — January 29, 2009 -

Offering companies up to a five time increase in battery runtime for their uninterpretable power supplies (UPS), Para Systems, manufacturer of the comprehensive line of Minuteman power protection solutions, today announced the availability of its EXL Series of extreme runtime battery packs for mission critical applications. The new products are compatible with Minuteman’s Endeavor online and EnterprisePlus line interactive UPS solutions for enterprise IT, security and voice over IP (VoIP) phone systems.

IT managers at small and medium-sized businesses (SMBs) are seeking longer battery back-up times for servers, networking devices, data storage, telephone and security systems according to a Frost & Sullivan survey. “Having a longer time to react when power outages occur has moved from a luxury to a requirement as IT managers handle an increasing number of mission-critical systems and applications,” said Vishal Sapru, energy and power industry analyst for Frost and Sullivan. “SMBs continue to tell us that they want UPS solutions that offer more battery backup time.”

“When the power fails, businesses are in a vulnerable position that can have a widespread effect across every operational function,” stated Bill Allen, director of marketing for Para Systems. “When power fails, the phone system goes down and the life-line to customers is cut off. When networks go down, companies cannot perform vital operational functions. If a security system goes down, there is no security. The more reliant businesses become on these systems, the more important it is to keep them up and running during an extended power outage.”

Minuteman has been a pioneer in extended runtime applications for more than 25 years, having been the first company to offer external battery packs with a UPS. In addition to the new EXL extreme runtime battery pack series, Para Systems offers a wide variety of battery pack options including its XL Series, also compatible with its Endeavor and EnterprisePlus UPS.

For more information on Minuteman’s EXL Series, visit http://www.minutemanups.com/extrun. Also visit http://www.SizeMYUPS.com, the industry’s most extensive on-line UPS selection guide developed by Para Systems. This easy-to-use tool lists thousands of products from hundreds of manufacturers, allowing the user to configure a system and then determine exactly what Minuteman UPS products best suit their needs and their battery backup time requirements. Battery backup runtime solutions are listed from the basic 10 to 15 minutes, to 4 hours, 8 hours and beyond.

About Para Systems, Inc.

Para Systems, Inc., based in Carrollton, TX, is a leading provider of power technologies. The company’s Minuteman brand of comprehensive power protection solutions range from small to large-scale uninterpretable power supply (UPS) products to a full line of unique surge suppressors, power distribution units, and remote power management systems. Minuteman products protect telephone/VOIP systems, personal computers, network servers and infrastructure peripherals, security systems, and industrial applications. The Minuteman brand of products is sold through a large network of distributors and resellers. Para Systems in a wholly-owned subsidiary of Components Corporation of America, headquartered in Dallas, TX, whose roots date back to 1916. For more information, visit http://www.minutemanups.com.

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