What A Small Business Phone System Can Do For You

Posted by Cindy Nishimoto on July 4th, 2011

Our economic era is characterized by pervasively low consumer spending, high unemployment and incredibly scarce credit for even the most trustworthy borrowers. As such, this year has been merciless for small businesses across the nation. To put it in more optimistic economic terms, this recent turbulent spell has inflicted a great deal of creative destruction on our nation’s small business community; in these desperate times, only the strong will survive.

Are you making every effort to enure the sucess of your business? One way is to swtich to a small business phone system to save money. Most entrepreneurs will first turn to traditional land line technology when it comes to setting up a PBX or small business phone system. VoIP systems are often much cheaper and more efficient in the business world.

Some consumers might rather erroneously associate VOIP with an unprofessional or casual image. While services like Skype certainly appeal to a mass consumer audience, VOIP systems known as “Virtual PBX” are designed specifically to meet an entrepreneur’s small business phone system needs at a much lower cost than traditional systems.

VOIP also boasts extremely high call quality, thanks to the fact that it utilizes a digital (and thus interference free) signal, rather than a traditional analog signal. For small business owners with international clientele, this can be of the utmost importance. VoIP and Virtual PBX systems can off crystal clear call quality that cannot be matched by phones that run off of PSTN, to exotic or underdeveloped areas of the world.

Additionally, many VOIP small business phone systems offer advanced digital features such as digital voicemail. VoIP small business phone systems are able to digitize your voicemail, allowing for easy transription into text documents.. Digital voicemail can be stored on online or “cloud” data storage websites, allowing for easy access..

Another advantage some VOIP small business phone systems can offer is the impression that your company is larger than it actually is; virtual call-center features make it seem like all of your employees work in the same office, even if they actually are located on different continents!

Saving money on a small business phone system will add up and loosen the financial burden on your small business.. In fact, they may be the only way for your business to hang until our current economic storm clears and clearer skies return.

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How to choose a VoIP Provider?

Posted by Cindy Nishimoto on June 21st, 2011

What is the best way to find a Voip provider that you can afford? Is the question always in our mind, when selecting Voip provider. I know as well as anyone that can be a very daunting task to choose a good Voip provider. There are a number of Voip providers out there to choose from, so I know deciding which one to use can give you a real value for money. Here, though, are 5 things to consider when choosing your Voip service providers in USA.

First of all, as with anything, you should consider price and. Monthly Voip fees can run anywhere from .95 to as much as .95 depending on which Voip small business provider you are considering. The lower the monthly fee, though, the less likely you are to get any extra features and support from your service provider. For instance, some of the less expensive Voip providers don’t allow you to place calls outside of their network or your minutes are limited to a certain amount every month. If you exceed your monthly cap, your calls are metered and you will be billed. That is certainly something you want to keep in mind as you consider your options.

The second thing you want to think about when selecting a Voip provider is the features you will get. What is important to you in terms of call features? Do you need voicemail? Features like voicemail and call waiting are not universal to Voip calling plans, so you should make sure you know what you want and what is being offered as you go into a relationship with a provider.

Not all Voip providers offer emergency services or E911 access. If you plan to make your business Voip telephone the primary phone in your home, then you should try to select one that is offering E911 as a service. That is the technology that is used to determine where you are when you call 911 on your phone. If, on the other hand, you plan to use your cell phone as your primary phone and then the Voip as a secondary line, E911 capability may not be a big deal to you.

Technical support also should be taken into consideration when you choose a Voip provider. Some companies will charge you extra for support, while others will not. Most of the big companies don’t charge you for basic technical support, but the smaller ones might. Check with your Voip provider to see if they are going to offer you the necessary support for your Voip service. You should also determine what type of support the VoIP Provider offers hosted Voip call center, is it live support 24/7 or is it “self help”. Obviously, live support is preferable.

Lastly, check into number portability. When you choose your Voip provider do you want to be able to keep your current landline phone number? Some companies will allow you to move your number and some will not. Depending on how important this is to you will determine whether or not you will factor in that when choosing your Voip provider as well as hosted pbx providers. It warrants mentioning and considering, though.

AVAD’s Hosted VoIP small business pbx allows your business be more productive and avoid the hassles and expense of buying and managing your own phone system. We allow you to push the operation and expense of your communications service to us, and we bundle together all the services you need on a single bill – including voice service and phones, broadband service, local and long distance calling minutes, hosted email, and hosted web services.

AVAD Technologies is a leading Hosted business Voip solutions in USA and small business phone service provider of Hosted VoIP PBX phone service. With its cutting edge line of integrated voice/data solutions, AVAD Technologies provides a complete business Voip to cost-conscious, results-driven, value-oriented organizations. AvadTechnologies.com offers IP office manager, VoIP Services, software Voip, and VoIP Solutions for small business and large enterprise customers.

AVAD Technologies is a leading small business VoIP provider of Hosted VoIP PBX phone service. With its cutting edge line of integrated voice/data solutions, AVAD Technologies provides a complete Hosted VoIP PBX solution to cost-conscious, results-driven, value-oriented organizations.

How to do a 3-way call with the 8×8 Business Phones

Posted by Cindy Nishimoto on June 2nd, 2011

8x8BizCalls.com How to do 3 Way Calls on the 8×8 VOIP Small Business Phones

8x8BizCalls.com How to use 8×8 VOIP Small Business Phones to Cut Costs
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VoxAnimation

Posted by Cindy Nishimoto on May 30th, 2011

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Avaya IP Office and an assesment of the SME marketplace

Posted by Cindy Nishimoto on May 25th, 2011

Anthony Steinheimer of Pioneers Unlimited Inc, provides an assessment on the state of telecommunications in the SME market, and how investing now with Avaya IP Office improves staff productivity, and provides a real return on investment – quickly
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VoIP TalkFree Increases its Lead in Emerging World Markets by Applying the Latest Silicon Valley Solutions at Competitive Rates for Small Business Across the Globe.

Posted by Cindy Nishimoto on May 25th, 2011

VoIP TalkFree Increases its Lead in Emerging World Markets by Applying the Latest Silicon Valley Solutions at Competitive Rates for Small Business Across the Globe.










San Francisco, CA — October 22, 2006 –-

VoIP TalkFree’s world position is substantially enhanced and has reached a new milestone in the third quarter. This week the company announced it has achieved its first profitable month in less than a year of its launch. It has done this by uncompromisingly focusing on and continuously improving its several advantages in the Africa, Asia, the Middle East, South America & the Caribbean Basin regions.

With international telecommunications expanding exponentially in emerging countries and Internet access now reaching beyond a 70% average annual growth rate, this huge underserved market currently only entertains an approximate Internet penetration of 10%, compared to 60% penetration in the industrialized countries. (Source: International Telecommunications Union.) It is the 90% unmet demand that TalkFree bases its growth on. It has meets the challenge in several unique but proven ways. Paul Falchi, CEO of TalkFree, stated that, “We’re proud that the distribution of our web based applications and tools and our business model have been so readily accepted by local environments in emerging markets. We’re exporting the latest Silicon Valley VoIP small business solutions and introducing revolutionary, low-cost pricing telecom services. TalkFree’s unique combination of technology and service provides an incredible opportunity to regions which still are facing legacy, monopoly tariffs.”

TalkFree’s success revolves around these five points. First, the company eliminates local and regional access problems by overcoming technical characteristics of the developing countries it enters. Second, it delivers to its distributors a complete VoIP Business in a Box without requiring a significant cash outlay. Third, it provides vendors and partners with the telecommunications industry’s finest and brightest tools coupled with round-the-clock support in the vendor’s native language. Fourth, the in-country distributors use their local knowledge and experience to create Internet business centers and a myriad of other telecommunications business systems that deliver worldwide telecommunications links to end users. Fifth, and a bedrock component to TalkFree’s success, is all transactions are in local currency, no credit card is required, thus ensuring ease of access and repeat use by end users.

In business terms TalkFree’s proven combination of marketing and advanced technology result in an uncommon ease-of-access for end-users; self-funding businesses generating cash streams spring-up virtually over night delivering both profits and rapid growth for vendors, thus ensuring a high-profit return for TalkFree and its investors.

TalkFree’s success in emerging world markets is based on these features:


    Elimination of local and regional technical access problems

    A simple but effective marketing and distribution strategy using a vast network of local in-country distributors

    Unequalled web-based applications to help distributors and partners manage and grow their businesses

    Use of effective, economical open-source technologies in its network and business systems

    Effective instant business processes with transaction in local currencies resulting in fast cash response and return

    Rapid and high yield for its resellers and distributors

TalkFree is a socially responsible investment-based company composed of a diverse team of people with a profound understanding of the countries they serve. TalkFree is led by CEO Paul Falchi who brings over 25 years experience in international telecommunications and Internet-based services to the company.

Learn more about TalkFree at http://www.talkfree.com

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Avaya IP Office release 5

Posted by Cindy Nishimoto on May 18th, 2011

Anthony Steinheimer of Pioneers Unlimited Inc talks about IP Office and release 5 due for release shortly. Anthony and his team have been rolling out trials of release 5 over the last couple of months

Microsoft Continues to Innovate Rapidly With Service Pack Release for Small-Business Phone System

Posted by Cindy Nishimoto on May 16th, 2011

Microsoft Continues to Innovate Rapidly With Service Pack Release for Small-Business Phone System











Redmond, WA — March 27, 2008

U.S. small businesses can soon take advantage of voice over Internet protocol (VoIP) phone service on Microsoft Response Point phone systems to improve their business communications. Today at the third annual Microsoft Small Business Summit, Microsoft Corp. announced it will release a feature update, Service Pack 1 (SP1), to its Response Point system software this summer, available free via a simple download.

“Small businesses rely heavily on the phone to communicate with customers and want a solution that allows them to reliably reach as many customers as possible at a low cost,” said Xuedong Huang, general manager for Response Point at Microsoft. “Response Point SP1 will make it easy to transition from traditional analog service to the promise of digital voice services.”

Response Point SP1 will enable small businesses to easily supplement their existing phone service with VoIP services. As customers become more comfortable with the reliability and quality of service offered by VoIP, they can seamlessly move from analog to VoIP without needing telephony expertise.

Recognizing that small businesses have ebbs and flows in employee hiring, SP1 will take advantage of the flexibility of VoIP to allow small businesses to scale much more rapidly and cost-effectively than with traditional public switched telephone network (PSTN) lines. If IP service is in place, using a simple VoIP account setup wizard in the Response Point Administrator, a small business can connect with Internet telephony service providers (ITSPs) to add new VoIP phone numbers in a matter of minutes. The process to install traditional analog lines can take days or even weeks. According to small-business research firm Access Markets International (AMI) Partners Inc., a small business with 10 to 19 employees can save an average of $ 8,000 in the first year by purchasing an IP-based phone system such as Response Point.

SP1 will also address the desire of small businesses to maintain a local presence through the use of a local VoIP phone number. VoIP providers allow businesses to select a local phone number for use in remote locations, alleviating costs to the business and customers for long-distance and toll-free numbers. Using a local phone number, small businesses can also secure their presence in local customer resources such as the chamber of commerce and local White and Yellow Pages.

Response Point SP1 also helps small businesses maintain close and responsive relationships with customers through support for Direct Inward Dialing, a key feature enabled by VoIP. A small business can configure Response Point to route known inbound callers directly to a particular extension or pool of extensions. Small-business owners can furnish a main number or individual employee extensions to ensure that someone is available — virtually anytime or anywhere — for important customers.

Response Point hardware vendors Aastra Technologies Ltd., D-Link Corp. and Quanta Computer Inc. will ship end-to-end Response Point phone systems, pre-loaded with SP1, this summer. The SP1 release will coincide with Aastra’s Response Point phone system debut. “Response Point is a great complement to our portfolio of enterprise and enterprise IP communications products,” said Yves Laliberté, executive vice president at Aastra. “We chose to incorporate Response Point into our line because we believe that Microsoft has done a very good job of designing the software from the ground up to address the unique needs of small businesses and it will be well supported by Microsoft’s channel partners. The integration of Response Point’s system software with our scalable and flexible corded and wireless SIP phones will allow us to offer compelling desktop and mobility solution to small-business customers.”

Startup Environment Breeds Rapid Innovation

Microsoft developed Response Point in Microsoft Research, where the team deliberately organized and acted like a business startup. “The environment within Microsoft Research has allowed the team to stay focused on solving the customer problem while developing creative solutions. Response Point Service Pack 1 is a testament to Microsoft’s focus on rapid but pragmatic innovation,” said Sanjay Parthasarathy, corporate vice president of the Startup Business Accelerator at Microsoft. “Not only has the team listened and responded to their customers, but they have also done so with amazing speed and agility.”

Learning Opportunities for Partners and Small Businesses

Small businesses, value-added resellers and Microsoft channel partners can learn more about the benefits of Response Point SP1 by participating in new classroom training and information sessions:

    Twelve-city Response Point training tour. A new 12-city series of classroom training courses for VARs and channel partners will be offered April through June in cities throughout the U.S. For more information or to register, those interested can visit http://www.microsoft.com/partner/media/homepage/us/default.aspx.
    Response Point solution segment, “Phone It In.” On day two of the Microsoft Small Business Summit, Richard Sprague, senior director for Response Point at Microsoft, will discuss and demonstrate how Response Point addresses common small-business challenges. The segment will be available live online and on demand from 10 to 11 a.m. PDT on Tuesday, March 25, at https://www.sbsummit.com/Default.aspx.

More information about Response Point and the training opportunities can be found at http://www.microsoft.com/responsepoint.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. To learn more about Microsoft visit http://www.microsoft.com

For more information, press only:

Erica Harbison, Waggener Edstrom Worldwide, (503) 443-7000

Rapid Response Team, Waggener Edstrom Worldwide, (503) 443-7070

Note to editors: If you are interested in viewing additional information on Microsoft, please visit the Microsoft Web page at http://www.microsoft.com/presspass on Microsoft’s corporate information pages. Web links, telephone numbers and titles were correct at time of publication, but may since have changed. For additional assistance, journalists and analysts may contact Microsoft’s Rapid Response Team or other appropriate contacts listed at http://www.microsoft.com/presspass/contactpr.mspx.

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VoIP Small Businesses Phone System Certified for SIP Trunking

Posted by Cindy Nishimoto on May 9th, 2011

VoIP Small Businesses Phone System Certified for SIP Trunking










New York, NY — July 16, 2009

SIP trunking is an advanced VoIP business telecom service that allows small businesses to benefit from the cost savings and features of IP telephony. By enabling SIP trunking on a small business phone system, the users are able to share a single VoIP connection to reduce the cost per user compared to individual VoIP lines dedicated to each user. Precision Interconnect, a leading small business phone system dealer for almost 4 decades, teamed up with Toshiba Telecom and XO Communications, LLC to perform beta testing on Toshiba’s CIX40 small business phone system. The combination of a full-featured, economical phone system and low cost advanced SIP trunking brings a package of benefits not previously available to small businesses.

Cost savings are a major advantage of SIP trunking. A single SIP trunk connection can efficiently and cost-effectively provide a business with a total voice and internet solution. A SIP trunk is a digital line that fully utilizes IP technology to provide a direct connection that supplies voice and data in a way that maximizes the available bandwidth while insuring that there is no degradation of voice quality.

Out-of-area presence is also available with SIP trunking. This allows a business located in New York to use local numbers from other areas. For a nationwide sales organization, representatives throughout the country can have local phone numbers for their territories that are located on their company’s main system. This gives clients and employees the same support regardless of their location. Eliminating the traditional geographical limitations can benefit national and regional companies as well as companies in metropolitan areas.

Instead of being faced with a choice between the cost savings resulting from IP telephony or the features offered by digital telephony, XO SIP trunking combined with Toshiba’s CIX40 can save business money while offering all the features needed to maximize business efficiency. Among the features this package offers are out-of-area telephone numbers, direct numbers for each employee, full business phones located on or off-premises that have full intercom, transferring and mobility features with multi-line capability, centralized auto-attendant and voice mail and multi-site connectivity.

About Precision Interconnect:

Precision Interconnect is a leading supplier for 37 years of telecommunications systems and voice/internet services to small and medium sized business in the New York / New Jersey metropolitan area. As an authorized dealer/agent for leading manufacturers including Toshiba, Nortel and Cisco and voice/internet providers such as XO Communications, Dynalink (Verizon wholesaler), Vocalocity and Cablevision and products including Linksys, Polycom and Aastra, Precision can supply a single point-of-contact package that uses the best combination of current resources for your particular requirements. Contact Precision Interconnect to find out how much you can save with SIP trunking or how you can cost-effectively expand your territory.

Contact:

Precision Interconnect

161 East 32nd Street

New York, NY 10016

Web: http://www.precisioninter.com/

Phone: 212-784-2015

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Voip Small Business Phone System, IP Phone Service From Starview

Posted by Cindy Nishimoto on May 8th, 2011

StarView is the provider of advanced IP communication systems and services. StarView owns and operates a geographically redundant, next generation network with capabilities to provide VoIP services globally. Large or small business, one site or multiple locations, enterprise or carrier, they have an IP solution that fits your needs. StarView’s options can work with your existing communications system, eliminating the need for expensive new equipment. They use their proven expertise of serving wholesale carrier and Fortune 500 companies to take the guesswork out of choosing a communications system that improves operating efficiency, evolves as technology advances and scales to meet changing business needs.

Starview offers VoIP for Business for business-ready IP communication solutions that are simple to implement, easy to use and priced right. VoIP Significantly reduces operating and capital expenses. They are fast and offer easy service set up and installation. With the help of  IP Phone Service, you can make and receive calls on your phone system while on the road, you can receive voicemails in your email inbox. Virtual numbers provide a business presence in multiple markets. Since it is built in high availability measure it ensures that calls are always answered. You can make and receive calls worldwide via Wi-Fi Mobile devices and portable VoIP units. Intra-company calling by using extension-to-extension dialing between multiple locations can be achieved. VoIP offers enterprise class features and a “Fortune 500″ company presence for all sized businesses. Cutting edge features which are not available with traditional phone systems are done with it. For all these reasons, Businesses select VoIP as the right solution for making their business simple and for delivering the goods at the proper time. Businesses of all shapes and sizes can now employ solutions only once available to the privileged few. SMB’s can utilize IP capable small business phone systems along with SIP Trunking to take advantage of the best of IP phone services. Just getting started or looking to improve efficiencies, StarView makes available to you the most useful IP Phone System features.

Starview’s VoIP Small Business Phone System is designed to meet all your needs. They are the phone system designed for small and medium businesses. They provide small businesses with up to 50 employees a competitive advantage against bigger rivals, by improving customer contact. They combine traditional phone functionality with your computer, such as Outlook integration, heads-up display of incoming calls and availability status helping office and remote workers increase productivity.

StarView is the provider of advanced IP communication systems and services. StarView owns and operates a geographically redundant, next generation network with capabilities to provide VoIP services globally. Starview’s VoIP Small Business Phone System is designed to meet all your needs. They are the phone system designed for small and medium businesses.


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