Business VOIP Comparison

Prague, Czech Republic — August 23, 2010

Mobile software developer Acrobits released their new business caliber SIP Client, Groundwire for the iPhone, this week. This news should delight both iPhone owners and the VoIP world in general. SIP users finally have a mobile client capable of meeting all their needs.

Groundwire has all the great features of Acrobits? current softphone client, Acrobits Softphone, and adds some very important business caliber features. Groundwire supports transfer and attended transfer, call waiting and conference calling. It also adds a voicemail waiting indicator and a programmable voicemail dialer. But that?s just a taste, here?s the full list of features.

Atlanta, GA — September 13, 2010

Nearly 15 years ago, the U.S. Government mandated local number portability (LNP), which gave people nationwide the ability to keep their telephone numbers when they change service providers ? and over the last decade, millions of wireless and wireline consumers have done exactly that as their lifestyles have evolved.

For as effective and powerful as LNP has become in providing true choice and flexibility, however, it also has made the routing of telephone calls more complex from an operator perspective, particularly as broadband and advanced network architectures have become more prevalent. For telecommunications operators, the ability to know in real time where calls need to be sent is critical. In today?s marketplace, it is likely that a consumer has switched operators or connection types at least once ? making calls to ported numbers the norm, not the routing exception.

Recognizing the need for operators to maintain real-time connectivity across traditional networks and more advanced architectures based on the Session Initiation Protocol (SIP), TransNexus and Neustar teamed up to provide number portability solutions to SIP-based operators in 2009.

The TransNexus least-cost routing and billing system automatically interfaces with the Neustar service to maintain a local copy of the number portability database. ?By performing portability correction locally, the TransNexus software ensures that every call is correctly routed and rated,? says Jim Dalton, CEO of TransNexus. ?Our customers benefit in two ways. First, every call is correctly routed to the lowest cost destination, and second, there are fewer billing disputes eating away at management time.?

?Over the last five years, there has been a dramatic shift in broadband adoption for telephony services,? adds Jean Foster, vice president of Carrier Services Marketing at Neustar. ?We realized that the shift to SIP trunking technology expands the need for number portability correction, beyond traditional telecommunication carriers to SIP service providers and enterprises with large telecom operations. We are proud to offer one of the most advanced number portability solutions to SIP-based networks with TransNexus.?

One of the services available to operators who deal with the challenges brought on by number portability is the Neustar Multimedia Interconnect Service. This subscription-based service enables U.S. operators to download the U.S. number portability database, a critical element in being able to properly route calls. ?We chose Neustar because we can host the entire U.S. number portability database on our TransNexus route server,? said Tom Wish, CEO at Clear VoIP Calling, a wholesale VoIP provider in Tempe, Arizona. ?The TransNexus server automatically pulls updates from Neustar so we always have the latest data.?

Number portability correction can be critical to the bottom line ? and more and more operators have taken notice, harnessing the Session Initiation Protocol (SIP) to control multi-media communications across broadband networks. ?If you have more than one telecom provider and you aren?t using number portability correction in your least-cost routing efforts, I guarantee your voice network costs will be out of control,? continues Wish. ?Forty percent of your calls will be misrouted. Not only is that unacceptable, it?s very expensive.?

According to Wish, as little as three years ago, VoIP operators could safely ignore the cost impact of calls to ported numbers, as call volumes to ported numbers were low and many providers still offered rates based on the dialed telephone number. ?This is simply not so today,? he adds. ?Speaking for my own company, we found that number portability correction lowered our termination fees by approximately 30%.?

TransNexus expects that in a few years, every large U.S. enterprise will have an LNP server. ?Every enterprise will have its own VoIP WAN (wide area network), and an LNP server for routing external calls will be a basic component of that network,? concludes Dalton. ?A SIP-based LNP server using a subscription-based service like Neustar?s is critical, and our market goal is to be the low-cost provider. In fact, we plan to offer a free LNP server later this year which can support a single NPAC region.? (There are seven NPAC regions in the U.S., and one in Canada.)

Since its inception, Neustar?s vision has been to help operators solve complex communications challenges ? and to enable communications carriers to provide seamless connectivity to their customers regardless of network, device or location. ?Our mission is to enable operators to offer the most advanced technology to their customers,? concludes Foster. ?As technology changes, operators can count on us to help connect their customers to everything, everywhere and on every device they own.?

About TransNexus

TransNexus sells software for Least Cost Routing, Number Portability, Traffic Reports, Profit Analysis and Wholesale Billing.

http://www.TransNexus.com

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San Diego, CA — September 19, 2010

San Diego Business Journal recently awarded Voice over Internet Protocol (VoIP) provider, Vinculum Communications, Inc., with placement in its list of the top 100 fastest growing private companies in the city.

The San Diego Business Journal compiles a list of rapidly growing companies annually and ranks them according to revenue growth over a two year period. Vinculum grew 48.88%. In 2009 the company earned $ 34.5 million in revenue, up from $ 23.2 million in 2007, ranking it #56 on the list. This is significant growth for an established company to accomplishment in an economic downturn.

?We are honored to be recognized by the San Diego Business Journal for the second year in a row,? says Scott Goodwin, CEO/Chairman of the Board of Vinculum Communications. ?This is a testament to our superior quality and service, and the dedicated work by our employees.?

Goodwin attributes the company?s growth in the past year to their solutions? ability to significantly reduced costs for customers by enhancing business proficiencies, Vintalk (Vinculum?s hosted VoIP solution) creates a better value for your telecommunication dollars. In today’s economic state, many companies are looking for ways to reduce their overhead costs without sacrificing the way they do business. The company also has done its share to help stay the course, streamlining internal operations and improving solution offerings.

To ensure continued prosperity, Vinculum has increased its commitment to the partners and customers who have made them successful. The company is focusing on growing the channel partner program. This will allow it to have a global sales force with a localized approach, giving the end customer better service. Vinculum is improving its channel partner program with a new partner portal, co-marketing programs and online tools.

About Vinculum Communications, Inc.

Vinculum Communications, Inc. is a leading, global provider of wholesale and retail IP communication services. Vinculum owns and operates a best-of-breed voice over IP (VoIP) network which provides origination and termination services to telecommunications carriers worldwide. This service includes a full suite of IP communication services to small and medium sized business customers, and international prepaid calling services to residential consumers worldwide. Vinculum is headquartered in San Diego, CA and markets its services under the Vincomm, Vintalk and Vincall brands. For more information please visit http://www.vinculum.net.

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Metaswitch Forum 2010, Orlando — September 21, 2010

Three obstacles plague VoIP Carriers. First, the flexibility and complexity of network design options can make network development take many months or years. Second, support for the complex features of SIP Trunking and Hosted PBX create a huge burden on staff. Finally, experienced VoIP engineers and technicians are hard to find, but there are few options for in-depth training.

ECG, a network and systems consulting firm, is changing that. ECG?s experience and speed radically changes the prospects for many VoIP carriers by lowering the costs and delays to deployment, providing access to experts, and enabling staff development.

VoIP networks not only bring amazing flexibility, but also provide unparalleled complexity in network design, quality-of-service, VoIP phone management, Session Border Controller deployments, and reliability. A typical five-person team with a modest VoIP capital expenditure can cost $ 40,000 per month while they learn and build the system. That home-grown education is tremendously expensive.

ECG shrinks those costs and delays by applying proven best practices for VoIP carriers. Instead of months to deployment, ECG VoIP network design and deployment can take only weeks. One VoIP carrier with services from Michigan to Florida used ECG for just this purpose. ECG analyzed their network and provided detailed assistance improving performance and security.

Once the network is operational, carriers struggle to staff and maintain the network while servicing existing customers. ECG?s solution is to provide on-demand expertise and routine network maintenance. A carrier?s staff can serve existing customers and win new customers, while using ECG for routine maintenance and troubleshooting tasks. A Hosted PBX VoIP carrier based in New York uses ECG for engineering support and technical customer support on a daily basis to free up their staff for hands-on interactions with clients.

VoIP carriers also learn that the skillset for VoIP networks ? SBCs, application servers, SIP signaling, QoS Engineering ? are not easily found in the job market. Technical staff must be groomed from within. ECG has the only training on industry-standards technology like SIP, MGCP, RTP and session border controllers. A VoIP carrier in Puerto Rico has used ECG?s training to educate Engineering and Operations teams across the company on Network Fundamentals and VoIP Engineering and Troubleshooting.

One of ECG?s long-time clients is Akabis, a nationwide wholesale VoIP provider based in North Carolina. According to Mark Wiles, vice president of engineering, Akabis, ?ECG knows their stuff. They are the solution to making all the pieces come together to make VoIP work.?

About ECG

ECG, founded in 2001, provides innovative OSS Solutions, Design Solutions, and Business Services that address the operational and marketplace challenges faced by today?s telecom providers. Our clients include Independent Local Exchange Carriers (ILECs), Competitive Local Exchange Carriers (CLECs), wireless carriers, and Internet service providers. ECG offers Business Services Consulting that includes feasibility studies, interconnection agreements, regulatory reviews, web development, and professional training. We assist our client through every phase of a project from initial design to actual implementation. ECG?s telecom expertise continues to grow with the development of NGTelsoft, our high performance rating engine. NGTelsoft is the perfect complement to any operator who has decided to enter the telephony market and already has an investment in a billing platform. ECG staffs experts in emerging technology, regulatory issues, OSS solutions, telecommunications network designs and more because the business of telecommunications involves a number of complex relationships between infrastructure and operations. ECG, Inc. is a privately held company and has been profitable since its inception. For more information, visit http://www.e-c-group.com/.

About Metaswitch Forum 2010

Now in its seventh year, the Metaswitch Forum is a must-attend event for Metaswitch Networks? customers, prospects and partners. The rich agenda is custom-designed for communication service providers, helping them to remain relevant in the ultra-competitive industry of telecommunications. The event attracts over 700 attendees and includes keynote speakers, technical and marketing breakout sessions, formal training, live product demonstrations, an extensive expo of over 50 interoperability partners and continuous networking opportunities. For more information, visit http://www.metaswitch.com/forum2010.

Copyright

Newport Beach, CA — September 21, 2010

To better serve the growing demands of enterprise class VoIP providers and IP technology implementation specialists, One Touch Global Technologies, Inc, a leading fax solution provider for more than 20 years, and its strategic partners have launched AllAboutFoIP.com.

AllAboutFoIP.com is a bold initiative which provides VoIP providers, integration specialists and their clients with the most instrumental offerings of FoIP components and solutions, including Audio Codes, Alcatel, Avaya, Biscom, Cisco, Commetrex, Dialogic (Brooktrout), EtherFax, Faxback, Faxcore, GFi, Open Text (RightFax), SagemCom (XmediusFax), ShoreTel, and TargetFax. As the site evolves and expands, VoIP technology specialists will have access to a monthly newsletter, training sessions, free software downloads, white papers, informational webinars, product reviews, blogs, and tech forum. Each element of the AllAboutFoIP site is designed to provide the latest and most relevant FoIP technical and business information from industry leaders, vendors and analysts.

As IP networks and VoIP adoption expands, and traditional Public-Switched Telephone Network (PSTN) phone services change, organizations with paper-intensive communication processes increasingly look to Fax over IP (FoIP) as part of their solution.

“In the midst of a down economy, the FoIP industry grew by 35.4% in 2009, very nearly gaining primacy over the conventional fax server category,” said Pete Davidson, president of Davidson Consulting, the leading research firm focusing on the fax industry.

VoIP providers, IP implementation specialists and companies looking to further leverage Voice over IP (VoIP) infrastructures, reduce PSTN transmission costs, decrease Private Branch Exchange (PBX) maintenance and infrastructure costs, increase network consolidation, and reduce traditional fax related costs, are turning to FoIP to accomplish these goals, pushing the industry’s steady growth.

With the upward trend expected to continue through 2013, more and more organizations are looking for a single source to help them evaluate volumes of FoIP information and options. Additionally, implementing a FoIP solution requires technology considerations about networks and business processes not required with traditional telecom devices and services. AllAboutFoIP.com consolidates information, resources and vendors key to evaluating FoIP options and best practices.

“FoIP is the future of fax communications. Based on our own experience, FoIP decision making and implementation can be a challenging process without proper guidance. Experience is required in IT, computer telephony, server virtualization and IP network configuration and management. We are pleased to spearhead this initiative by providing the education and tools necessary to empower good FoIP decisions,” said Scott Riley, One Touch Global Technologies, Inc.’s CEO. “Equally as important, we look forward to increased collaboration with the FoIP community and the industry drivers.”

For more information please visit us at (http://www.ALLABOUTFOIP.com)

About One Touch Global Technologies, Inc. (http://www.otgt.com)

Newport Beach, Calif.-based One Touch Global Technologies understands how to integrate faxes and documents into business workflows. For almost 20 years, One Touch Global Technologies has provided cost-compelling and effective solutions to thousands of users processing business-critical faxes and documents. Some of the top names in the healthcare, pharmaceutical, financial services, banking, transportation and government spaces rely daily on One Touch Global Technologies’ implementations and solutions.

Sponsorship Inquiries, Media and General Information

Chris Norwood

Business Development Manager, One Touch Global Technologies, All About FoIP

cnorwood(at)allaboutfoip(dot)com

(866) 885-5606 ext 702

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Sarasota, FL (Vocus) September 29, 2010

Star2Star Communications, maker of ?The World’s Most Reliable Internet Telephone System? today published the first in an ongoing series of white papers. The paper, titled Star2Star System Architecture, is now available for download from the ?Resources? section of the Star2Star web site at http://www.star2star.com.

The Star2Star system uses a unique blend of an on-site PBX system (called a StarBox) and a suite of telephony applications hosted on Star2Star?s high-reliability servers. The on-premise PBX can make intelligent call routing decisions. For example, intercom calls from one extension to another never leave the building; the calls are connected directly between the two extensions without typing up Internet bandwidth or trunk resources.

?The Star2Star system uses a unique architecture that delivers some very real advantages to our customers?, said Joe Rhem, President of Star2Star. ?We want to explain exactly how the architecture works and why it is superior to other VoIP systems?, he continued.

Unlike other VoIP providers, Star2Star provides a complete, end-to-end service that includes the PBX, the VoIP service, and IP telephones. Star2Star takes responsibility for service and support for the entire system, and even offers next-day equipment replacement in the event of a hardware failure. By taking responsibility for the entire call path, Star2Star can control quality and monitor reliability, using patent pending technology.

While the first title in the white paper series is technical in nature, upcoming papers will cover the business and cost-saving aspects of VoIP.

About Star2Star:

Founded in 2006, Sarasota, Florida ? based Star2Star Communications is re-inventing the phone company for the Internet age. Star2Star?s unique technology provides users with innovative features that increase productivity while decreasing monthly communications costs. Star2Star products are sold exclusively through a national network of installing dealers.

For more information, contact:

Les Freed, Director of Media Relations

Star2Star Communications

941-234-0001 x109

lfreed(at)star2star(dot)com

http://www.star2star.com

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Los Angeles, CA — September 30, 2010

TopVoIPServices.com is the latest online resource for individuals to large corporations that are considering the use of VoIP technology. When making a decision to incorporate voice over Internet technology to benefit from its flexibility and savings, you need to know the facts. Those facts can be found at TopVoipServices.com.

Up to date information regarding just about every aspect of VoIP technology can be found in this handy online resource. Do you have questions regarding VoIP provider comparisons, VoIP security or practical advice regarding VoIP? Then this is where you?ll find the inside details about this revolutionary way of handling all your telephone needs.

Find out why residences to corporations are switching to VoIP

Voice over IP is a fast growing industry. But as with any new technology, there can be some confusion over terminology as well as what would best match your particular needs. The primary goal of TopVoIPServices.com is to clear up these questions in a clear and concise manner.

For those who are new to the concept of VoIP, all you?ll need is a high speed Internet connection, an account with a VoIP service provider and you or your company can begin taking advantage of VoIP telephone savings. From a basic home telephone to full-featured corporation PBX systems, VoIP can simplify your phone requirements with virtually limitless possibilities.

No matter what level of technology that you?re familiar with, TopVoIPServices has what you need to understand VoIP. With VoIP, the savings over traditional phone service are phenomenal. In addition, VoIP offers a level of flexibility with calling options that are just not available with land-line accounts. These can range from unlimited long distance calling to a free second line.

For those who are searching for a one-stop resource that has complete information regarding VoIP providers, equipment and troubleshooting tips look no further than TopVoIPServices.com. This is an informative and user-friendly online resource to find exactly what you need to understand the benefits of VoIP.

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Philadelphia, PA — October 1, 2010

Alteva, a Unified Communications (UC) solution provider headquartered in Philadelphia, today announced that William Bumbernick, chief innovation officer, will speak on two panels at Cloud Communications Summit West at ITEXPO, October 4-6th in Los Angeles, California. Both panels are part of a series of educational sessions at ITEXPO that will explore how communications as a service drastically lowers capital expenditures, reduces project risks and increases service agility and value.

Just as it has with previous emerging technologies, the SMB market presents a tremendous opportunity to cloud services providers. But, just as with other communications solutions, SMBs have specific priorities in mind when deciding what to put on the cloud. The ?SMB Cloud Communications Adoption Trends: What?s Hot and What?s Not?? session (Tuesday, October 5th, 10:30-11:15am) will discuss trends around SMB cloud computing adoption, including who is adopting the cloud, for what services, and what?s driving their decisions.

The growth of technologies like cloud computing and virtualization afford service providers a range of opportunities for increasing revenues in their enterprise markets as well as for moving up the value chain in terms of the quality and complexity of services they can provide to businesses. The ?How Service Providers Can Benefit from Cloud Communications? panel (October 6th, 2:45-3:30pm) will describe how service providers can work with enterprise customers to gain the advantages of the cloud. Attendees will learn how service providers can help effectively implement virtualization and SaaS strategies and understand the key distinctions between the various options available today.

?Communications become more unified and simplified in the cloud and more companies are pushing cloud computing and utilizing hosted technologies including Voice over IP, CRM, remote access and security,? said Bumbernick. ?Service providers can benefit tremendously from selling cloud communications and smaller firms with tighter budgets can still afford enterprise-class contact center tools and take advantage of the quality, reliability and higher ROI that cloud based technologies offer.?

The Cloud Communications Summit will address a growing need of businesses to integrate and leverage cloud based communications applications, process enhancement techniques, and network based communications interfaces and architectures. Business professionals will learn the fundamentals of cloud based communications business models, market trends and current large efforts and deployments. Sales teams can benefit by learning real life cloud communications success stories and interacting with other ecosystem members.

About Alteva:

Alteva, a Unified Communications (UC) solution provider headquartered in Philadelphia, offers the most reliable network, the most responsive and proactive customer service and the best value to its customers. It delivers cloud-based UC solutions including Voice over IP phone systems and service (VoIP PBX), hosted Microsoft Communication Services, fixed mobile convergence, and advanced voice applications for the desktop. Alteva?s service requires minimal installation and configuration while eliminating monthly phone and on-premise system maintenance charges, reducing overall communication costs and enabling organizations to improve productivity. By combining Alteva?s voice service with Microsoft Communication Services products, including Microsoft Exchange, Office Communication Server(OCS), and SharePoint, Alteva?s customers receive a true, high-quality, voice-enabled UC solution that easily integrates with existing business applications. Alteva is North America?s largest provider of enterprise hosted VoIP, and provides hosted UC solutions to businesses in all 50 states and four continents. For more information, visit http://www.altevatel.com or call 1-877-258-3821.

All trademarks are the properties of their respective owners.

PR Contact:

Angela Cuzzo

MRB Public Relations

732-758-1100, ext. 108

acuzzo(at)mrb-pr(dot)com

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Los Angeles, CA (Vocus) October 5, 2010

FaxBack, the VoIP Fax Server Company, today announced that its entire product line of NET SatisFAXtion Fax Solutions and Fax Servers now includes complete native support for AudioCodes? HTTPS Fax Enabled MP-202B ATA via the Fax Connection Server. This integration enables VoIP providers, using the NET SatisFAXtion Carrier & Provider Edition to offer truly reliable fax machine-to-VoIP provider connectivity to their customers.

The new integrated support for the AudioCodes HTTPS Fax Enabled MP-202B ATA with FaxBack?s NET SatisFAXtion fax solutions results in a multi-capable, fax service delivery platform that is ideal for VoIP providers of any type or scope. NET SatisFAXtion Carrier & Provider Edition enables providers to offer a complete range of VoIP fax services to their customers, including:

Los Angeles, CA (Vocus) October 5, 2010

FaxBack, the VoIP Fax Server Company, today announced the general availability for its HTTPS Fax Platform, which enables fax machines, desktop fax applications (such as Windows Fax and Scan) and NET SatisFAXtion fax servers to stream fax data over low quality Internet connections, with TDM levels of reliability (ITEXPO, Booth # 319).

Originally announced in Beta at ITEXPO in Miami this past February, FaxBack?s HTTPS Fax Platform has currently been adopted by several customers, including carriers, enterprises and managed service providers – enabling fax machines and fax servers to achieve the same cost savings as VoIP-based voice calls, while maintaining high reliability and security over Internet, wireless, cellular and satellite connections.

?FaxBack introduced its HTTPS Fax Platform last winter, and since then, the industry has followed our lead by embracing the technology as a superior alternative to T.38-based fax solutions,? said Quentin Dible, Vice President of Operations for FaxBack. ?Where other fax providers are now just getting up to speed on the technology, we?re pleased to report that FaxBack has already had two carrier customers connect hundreds of Fax ATAs to customer fax machines with great success. Fax reliability, which was once a pain-point for carriers, has now become a success story, thanks to our HTTPS Fax technology.?

FaxBack?s HTTPS-based fax platform specifically addresses the reliably and security issues of transmitting T.38 over the open internet. It provides highly scalable, real-time HTTPS fax communication between premise based NET SatisFAXtion fax servers, fax clients and AudioCodes HTTPS Fax Enabled MP-202B ATA devices.

The HTTPS-based Fax Platform can scale from less than a T1 to a full DS3 (672 ports) per server; it easily facilitates full fail-over and redundancy, and features a multi-tier architecture, which facilitates carrier-to-carrier handoff via HTTPS. This makes fax traffic routing easy for smaller VoIP providers, while extending additional business opportunities for larger VoIP carriers.

New Trialware Program and Bundle Packages Help Customers Evaluate the Technology:

FaxBack also announced a new NET SatisFAXtion VoIP fax server trialware program that optionally includes 30 days of VoIP fax connectivity; this offers prospective customers an easy means of testing the fax server software itself, within their specific business environment, without the hassle of configuring a VoIP or telephony connection. Additionally, customers can buy VoIP Fax connectivity bundled with their NET SatisFAXtion fax solution making the process of implementing a VoIP fax solution easy and seamless. For more information, visit http://www.faxback.com, or stop by booth # 319 this week at ITEXPO in Los Angeles.

About FaxBack:

One of the early pioneers in fax, FaxBack has developed fax solutions for the world’s technology and telecom leaders including Western Union, Intel, Microsoft, AT&T, ITT WorldCom, Symantec, IBM, and many of the world’s leading companies. FaxBack is the outright VoIP Fax leader for the single user and large scale carrier respectively. FaxBack provides a single source for T.30, T.38 and SIP stack work with the widest variety of VoIP gateways, fax servers, and fax machines. FaxBack’s tightly integrated HTTPS Fax Platform, utilized in its small business, enterprise and carrier solutions, is a key strategic component of FaxBack’s industry leadership. For more information, please visit http://www.faxback.com.

Media Contact:

Todd Keefe

For Immediate Release PR (for FaxBack)

617-262-1968 x 101

Todd(at)firpr(dot)com

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